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Dubai Services

Digital Dubai Authority has successfully enabled all government entities in Dubai to centralize, standardize, document, and monitor the performance of all services in partnership with the Dubai the Model Center. This was achieved through the development and launch of the Dubai Services System in accordance with the best global practices and international service delivery excellence standards.

About Service

The system encompasses all elements and information related to Dubai government services, it is also contributed to the realization of the 360 Services policy, with its eight principles. The dashboard enables government and central entities to obtain services information and monitor services performance to improve services and provide seamless and integrated experiences for customers. The optimal utilization of a centralized Dubai Government Services System affect in significant cost savings and the effective utilization of government resources.
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Targeted Audience

Government Semi-Government Business Sector

Service Request Channels

Portal

Service URL

https://services.dubai.gov.ae

Service Fees

Support

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Partners

Dubai Chambers
Department of Finance
General Directorate of Residency and Foreigners Affairs Dubai
Meydan Free Zone
Dubai Development Authority
Dubai Municipality
Security Industry Regulatory Agency
Dubai Sports Council
Central Grievance Committee [SSC]
Dubai Courts
Department of Economy and Tourism
Knowledge and Human Development Authority
Legal Affairs Department
Dubai Airports Company
Emirates International Accreditation Center
Digital Dubai Authority
Dubai Civil Defence
Mohammed Bin Rashid Housing Establishment
Dubai World Trade Center
Dubai Civil Aviation Authority
Dubai Culture and Arts Authority
Dubai Multi Commodities Center Authority
Ports, Customs & Free Zone Coorporation
Dubai Police Department
Dubai South
Dubai Corporation for Ambulance Services
Dubai Statistics Center
Road and Transport Authority
Dubai International Financial Centre
Dubai Lands Department
Meydan City Corporation
Dubai Media Incorporated
Dubai Public Prosecution
Dubai Health
Jebel Ali Free Zone
EXPO2020
Community Development Authority
Dubai Health Authority
Dubai Customs
Dubai Healthcare City Authority
Islamic Affairs and Charitable Activities Department
Dubai Electricity and Water Authority
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Other Services

Dubaipay

DubaiPay is a centralized payment gateway launched by Smart Dubai Government Est. in 2003. It enables government entities and private sectors to offer digital payment facility to their customers. UAE citizens, residents, visitors are able to make payments for Dubai government and private sector services through online channels. Currently there are around 80 Service Providers and 300 services integrated with DubaiPay Payment Gateway.

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Government Service Bus

The Government Services Bus GSB project is a part of the Digital Dubai initiatives. GSB helps local entities to exchange data among them smoothly and provide their services in an integrated way. Such system helps the customers get government services without having them to move from one government entity to another.

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