Smart Support

Smart Support is our support portal which we provide for our customers , the portal is simple and easy to use interfaces that provide engaging experiences to Smart Dubai customer whenever, and however they want to work through Mobile view and Web Interfaces. The portal enables users to create, update and follow progress of their requests via elegant and attractive interface.

About Service

Smart Support will simplify your support experience and make you aware about support progress whenever you need an update, it will also give you a privilege to followup on submitted tickets by updating the records in the system, because we care about your feedback and satisfaction, you will receive a support survey notification, which we use to analyze the support performance, define the gaps and to develop the support processes and procedures.